FAQs

Frequently asked questions

Honest answers to the questions families ask us most.

Do I need a doctor's order to start?

Not necessarily. Some programs require an assessment or a referral, but you don't have to have it all figured out — call us and we'll walk you through exactly what's needed for your situation.

How much does in-home care cost?

Many families are covered through Medicaid programs, and private-pay options are available. Coverage depends on eligibility and the services needed — call us and we'll help you understand your options.

How does it start?

It begins with a free, no-obligation in-home assessment. We visit your loved one at home to understand their needs, then build a personalized care plan together with your family.

Are your caregivers screened?

Yes. Our caregivers are certified, background- and driving-checked, bonded and insured, and receive continuing education. Your family's safety is our priority.

Will my loved one see the same caregivers?

We work hard to keep a consistent care team so your loved one builds trust with familiar faces.

What areas do you serve?

Milwaukee, Waukesha, Ozaukee, Washington, Racine and Kenosha counties, from our Glendale office. See our Service Area page.

What services do you provide?

Three services: personal care, supportive home care, and Comprehensive Community Services (CCS).

Still have questions?

Call (414) 797-2254 or send us a message — we answer every inquiry.